jeudi 5 mai 2016

Back camera stopped working

My back camera/light has recently stopped working. This phone is less than a year old so this issue is frustrating. At first, I was able to reboot the device and the camera/light would work for about 30 minutes or so. A month later, it only detects the front camera. Now I can't select or add the camera in the Camera app. My flashlight app just freezes if I try to open it. I have some screen shots below. I used an app called System Droid Info to get my hardware information and it seems to display only the front camera specs as if it's the only one connected (maybe I should try another app?). Not sure if this is related, but it also started occurring around the time I installed the latest OTA update.





Things I have done:
-Cleared Camera data/cache and rebooted
-Disabled/enabled Camera app and rebooted
-Force close/reopen Camera app and rebooted
-Powered device off/on
-Factory reset through bootloader

Does this sound like a hardware failure? Are there any other steps I should take? Any help would be great, thanks!

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